If the speaker becomes unresponsive, or misbehaves in any way, please try resetting it, which will often restore it to good working condition:
1. Press and hold the Action (O) button.
2. While holding the Action (O) button, press and hold the Bluetooth button. Keep both buttons depressed for 15 seconds.
3. Try turning the speaker on by pressing the power button.
If the speaker doesn't turn on, try pressing the power button as hard as possible.
if the speaker is still not operating correctly, or it it takes excessive force to turn it on and off, please let us know by sending a message to firstname.lastname@example.org